Reducing your telephone costs using VoIP
What is VoIP?
Voice over Internet Protocol (VoIP) allows you to make calls over an internet connection rather than standard telephone lines. These calls are typically cheaper in both line rental and call costs. Companies will reduce their telephone bill, in almost all cases, using VoIP.
VoIP service come in two forms Hosted services and VoIP trunks. With hosted services you do not have an onsite telephone system but rather each phone is connected through the internet to a remote server. Using VoIP trunks offers a more stable solution as the control of the hardware is in your own premises. VoIP trunks will also allow you to migrate to a VoIP solution maintaining both traditional lines and lower cost VoIP lines.
What do you need?
A DSL / broadband connection is of course essential to the operation of VoIP services. The quality of the broadband is also very significant. Voice services are often more demanding on internet quality than data services. Data downloads can retrain without great significance, but unfortunately this is not true for real time, voice traffic.
You will also need telephones or a telephone system compatible with VoIP. Your existing equipment may be capable of supporting VoIP lines. In some cases it will be more economical to upgrade your equipment. For a hosted solution you will be normally required to change your existing phones but for a VoIP solution it is often possible to reuse existing phones.
Finally an account with a IP service provider is required. There seems to be no shortage of IP service providers but the service that they offer can vary greatly. Traditional telephone lines offer a high degree of reliability and you should not have to comprise this when moving to VoIP. You should use a provider which has a large traffic capacity and a proven track record in customer response to service requests.
First steps to VoIP Implementation
So you’ve decided to save money and improve performance by implementing VoIP:
Spectrum Communications can advise on the route your company can take to enjoy the benefits of VoIP technology.
- Every company situation can be different and moving to VoIP does present risks in some circumstances.
- We can assess your existing situation and recommend a low risk route to VoIP implementation.
- We can propose an upgrade path considering all the elements that are involved and propose the right solution for your business.
If you are interested in finding out more about VoIP telephone systems then Contact Us through the website, email us at firstname.lastname@example.org or Call Us on 01 4291246. We will get back to you straight away to advise on your best route forward.